If you want us to delete your account with all of your personal data, just ask us in email to contact@sg-video.com, and we will delete it for you. This email must come from the registered email account and as we have several websites we need to know from wich site you like to deleate your account. Also please give us a reason why you want to delete it if you like.

You can register by clicking the “Join” button in our login form, or the „Sign UP” button at top of our site.

When you fill out and submit the registration form, shortly you will receive a confirmation email (so you must add valid email address). This email will contain a link which activates your account when opened. If you run into trouble registering on the site, feel free to ask for our help by writing an email to contact@sg-video.com. If you dont received our registration mail, please first check your SPAM folder.

If you dont received our registration mail, please first check your SPAM folder. If the mail is even not in your SPAM, please contact us at:contact@sg-video.com from the registered email account.

If you lost or forgot your password, you can reset your password with the „reset password” button, on the right up corner in the sign up area.

Then you have to fill your registered email address, and ask a new password. First, you will get an e-mail alert about the request, and if you sure you need a new password than you can click on the link. After you will get a second e-mail with the new password. If you don't received our mail, please first check your SPAM folder

There are two likely possibilities. Either your system is not accepting cookies or your date/time settings are not current.

In your web browser, make sure that you allow cookies from our system. Most web browsers have cookie options under the privacy settings. Add our web address to allow cookies from our site. This will permit our system to set a cookie so that you do not encounter any login issues.

If you still have problems logging in, check your system's date and time settings. If these settings are not correct please change them and try logging in again.

If you have allowed cookies from our site and have the right date and time setting but still can not login, please contact our at info@hunterotic.com.

You can find the quality changer button in the bottom right corner of the built-in player, if the video have different qualitys (SD | HD | FULL HD)

After you registered and purchased the membership you can stream them with our online player by clicking to the play button, or you can download them to your PC or any other device 5 times.

From the time of the purchase, you can watch the videos with stream unlimited times and you can download your movies 5 times, in the My Videos section.

There are two ways to see them:
- streaming: this is unlimited, you can watch it as much as you like (or until the film gets deleted for some reason, or we change the site’s system from streamer/download style)

- download: you can download the purchased films 5 times, even in different quality in the My Videos section, or near the streamed video.

You can click the fullscreen button (4 outward arrows) in the right bottom corner on the built-in player.

Maybe your sound is off on your device, check it on your devices’ bottom right section. If it’s OK, you have to add sound on our built-in player.

If you don’t have sound on the already downloaded movie, try to download and install VLC Media Player, here: http://www.videolan.org/vlc/

Streaming: reload the page, check your connection and try another browser (Chrome, Safari, Firefox). On a slow connection, choose SD in the quality switch under the player.

Downloaded film: if it does not open or has no sound in QuickTime or your phone’s player, use VLC, a free player for Windows, Mac, iPhone and Android that plays every format. Search “VLC player” (videolan.org), install it and open the film with VLC.

Still not working? Write to contact@sg-video.com with the film’s name and your device, and we help you right away.